Korean Air underpaid the Guam Airport over $600,000 in passenger facilities charges, because they underreported the number of passengers on their flights for years. As soon as the airport caught it in an audit, the airline paid up – and started asking questions.
Their former station manager will now serve 41 months in federal prison, plus five years of supervised release, for bank fraud and money laundering and will have to pay restitution to the airline.
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A United Airlines passenger had a flight attendant kicked them out of their seat because another passenger had taken it, and the crewmember felt that woman deserved it more than they did.
When they arrived at their seat, in the second row from the back of the aircraft, they found a woman and two kids seated in the row. They offered, “I have the window seat, does your ticket say you also have my seat?”
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The man called a crewmember “a waiter.” The business class passenger, who says he’s a “Guyanese activist,” said that he couldn’t lift heavy objects because of a recent surgery. He asked a flight attendant “help him store his bag in the overhead compartment” but was rebuffed.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
On Sunday evening, British Airways flight 158 from Bermuda to London Heathrow airport was evacuated following an emailed bomb threat. The Boeing 777-200ER, registered G-VIIN, was preparing for a scheduled 8:50 PM departure and was already taxiing towards the runway.
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Luxury hotel amenities can elevate personal spaces and connect you with a property and your trip memories long after you’ve returned home. Hotels are making it harder than ever to take them with you. But you can buy many of these items online, and you’ll be surprised how inexpensive they are.
Airbnb is contemplating a loyalty program – rejecting points in favor of a subscription model akin to Amazon Prime, reflecting CEO Brian Chesky’s belief that a paid membership could better monetize the platform’s top customers without the downsides he associates with conventional loyalty schemes.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
